End-to-end policy administration that drives operational efficiencies

“When we first started we were probably only doing one or two releases a year which were so large they were nearly impossible to test and carried greater risk. Now we’re doing 6 to 7 a year and the business sees the benefit of that. Our key stakeholders are very appreciative of the volume and extent to which we are able to adapt and implement new things quickly.”

“Whenever these projects come along, we never want to do simply a like-for-like replacement. We thought we could find something that matched where we saw processes going in the future, something that allowed us to work smarter and better. And that’s where Axe came up. What we were shown at the time was enough for us to think there’s great flexibility here, the costs were right, and away we went.“

“In the end, I think that our experience shows that it is possible – and practical - to progressively replace old technology provided you start with technology that has the potential and flexibility to replace all current systems.”

“We chose to run this project as an Agile project. I don’t think we anticipated though how much we’d be building on the run – but Axe Group has been able to cope with that and has been really resilient which is helpful.”

“Every project has to meet internal rates of return, based on revenue or efficiency. It’s fair to say we’re happy with the results.”

“It’s this flexibility of Axe Flow – and the Axe team – that I like best. Their agility. You don’t have all the bureaucracy which means you have the ability to get stuff done quickly, which is great.”