Stay on top of life with Axe Flow.

Switch to a more responsive insurance solution that drives performance, reduces risk, and eliminates the effort of change

In a fast-paced world, your insurance core systems need to be able to keep pace with the changing demands of your customers. Introducing Axe Flow, a modular SaaS solution that combines superior functionality with customisation just where you need it. With a single customer view across all channels, it offers everything you need to streamline policy management and deliver an enhanced, seamless experience, to stay on top of life.

NEW BUSINESS

Win new business and drive sales

Launch even the most complex products quickly and efficiently. With speed and ease to market, you’re free to experiment, innovate, and trial new campaigns—without being held back by high costs or technological limitations. Our end-to-end software allows you to manage all underwriting activities in one place, and close more sales on the spot via straight-through processing.

POLICY ADMIN

Boost processing speed and accuracy

With full case management capability, you can let Axe Flow take care of all your transactions across channels and brands—from new business, adjustments, and mid-term changes, to renewals, cancellations, reinstatements, and lapses. Improve your processing speed and accuracy with automated workflows, document generation, and workload balancing. Plus, get a real-time view of all business activity, including daily task throughput, team task, breakdowns, and manager views.

claims

Automate and streamline claims processes

Axe Flow’s straight-through processing removes the inefficiencies of manual handling, making processing bottlenecks a thing of the past. With automation of standard tasks and instant access to customer data, staff have the tools and time they need to establish a high level of personal service—allowing them to connect with customers during key moments. And it’s effortless to keep your clients up to date, with secure self-service access to check how their claim is progressing.

CLIENT MANAGEMENT

Get to know your clients

Axe Flow’s single customer view puts all key client information and correspondence in one easy place—with changes reflected across the organisation. Offer your clients greater visibility over their claims lodgement and progress through an intuitive online client portal, creating an enhanced claims experience.

BUSINESS INTELLIGENCE

Drive better decision-making

Axe Flow puts rich business data at your fingertips, delivering total visibility over all activities and information. Create feedback loops to instantly improve decision-making, and automate reporting with workflow and workload reports. You can also merge to your existing data lake, ensuring that data is in a readily accessible form wherever you need it.

PAYMENTS AND BILLING

Simplify your customer payments

Axe Flow takes the hassle out of customer payments, with automatic processing of instalment premiums and prompt payment of agent commissions. Instant matching and reconciliation of payments saves your team time and effort on manual work. And, by offering your clients a wide range of flexible payment options and plans, you can improve the customer experience and ensure payment.

reinsurance

Create stronger reinsurer relationships

Axe Flow makes it easy to comply with the conditions of reinsurance treaties, without the need for manual processing. Ensure accuracy by automating bordereau and payments  ̶ and improve your communication with reinsurers to simplify and strengthen relationships.

COMMISSIONS

Stay on top of commissions

Streamline and automate commissions—making sure you never miss a payment. Calculate commissions upfront with the proposal, and automatically share across agents. Plus, you can provide your agents with greater visibility over their commissions via an online portal and downloadable reports.

A complete insurance solution—for all channels

Axe Flow brings all your partners together in a full ecosystem that supports every channel from retail to group life. Our single, integrated system makes managing insurance easy, without the cost or complexity.

Retail life

Group life

Reinsurance

“Whenever these projects come along, we never want to do simply a like-for-like replacement. We thought we could find something that matched where we saw processes going in the future, something that allowed us to work smarter and better. And that’s where Axe came up. What we were shown at the time was enough for us to think there’s great flexibility here, the costs were right, and away we went.“
“When we first started we were probably only doing one or two releases a year which were so large they were nearly impossible to test and carried greater risk. Now we’re doing 6 to 7 a year and the business sees the benefit of that. Our key stakeholders are very appreciative of the volume and extent to which we are able to adapt and implement new things quickly.”
“Every project has to meet internal rates of return, based on revenue or efficiency. It’s fair to say we’re happy with the results.”
“We definitely see the advantages of having single platform for the entire solution. One system to rule the world, you might say! I think the fact that we’ve decided to go down that path and invest in having everything with Axe Group and their technology speaks volumes for the product - and the company overall.
“In the end, I think that our experience shows that it is possible – and practical - to progressively replace old technology provided you start with technology that has the potential and flexibility to replace all current systems.”
“It’s this flexibility of Axe Flow – and the Axe team – that I like best. Their agility. You don’t have all the bureaucracy which means you have the ability to get stuff done quickly, which is great.”
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