Features that streamline processes with intuitive options
Automated new business and claims
Simplify the process of application and acceptance.
- Achieve high auto-acceptance rates with intelligent automation of new business
- One touch management allows rapid processing of claims from lodgement, to auto-assessment, to pay and close
- Automatically generate and email letters to clients and providers
- Automatically match incoming documents with claims
- Hold templates for future customer or agent retrieval.
- Ensure consistency across all your processes
Automate key tasks with rule-based workflows.
- Escalate tasks automatically when SLAs are at risk
- Generate documents in Word, PDF and Excel, including graphs and charts with Windward Report integration
- Hold original documents for future customer or agent retrieval.
Remove the need to code smaller tasks with an extensive library of plug-in Java modules.
- Over 150 supplied EaseMethods include:
- Calculating a new date based on a start date, period type and number of periods.
- Access an internal or external database to read or write data
- Verify a driver’s licence number
- Filter possible answers from an external table for a question
- Send an email or SMS
- Generate document and attach to an email
Automatically generated APIs allow systems to communicate
- Axelerator APIs are automatically generated to match SmartUI web forms. Any change in the front end UI generates a corresponding API, assisting with:
- Automated test suites
- Converting in data from the system being replaced
- Using Axelerator as a service function, e.g. as a rating engine
- Loading data received in a spreadsheet format, e.g. a reinsurance bordereau or list of policies from a group super fund