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Needs Analysis, Quote & Apply
Axelerator Life New Business is an innovative insurance software application that delivers full automation of the processes for applying for life insurance including needs analysis, quotating and illustrations, and completing a flexible online form to finalize the insurance application requirements.
Needs Analysis
The applicant is guided through a needs analysis questionnaire which asks only those questions that are relevant to their unique situation and the type of insurance they are applying for. The reflexive nature of the form means that the questions presented can be changed dynamically in real-time depending on the applicant’s selections. The questionnaire, using your defined rules, can output a recommendation for a proposed total sum of insurance coverage required.
The questionnaire and user interface can be tailored for use by advisers, individuals or banking staff covering all channels to market for insurance through retail, group, direct or bancassurance.
The details input by the applicant in to this questionnaire are automatically carried forward by Axelerator to any subsequent request for quotation and application, removing any need for data re-entry.
Quotation
A quotation for selected insurance product offerings can be calculated and presented to the user instantly. The quote is determined using your premium calculation rules and the answers provided by the applicant to the questions asked in the initial part of the insurance application form. Once a quote has been presented to the applicant they have the option to continue on and apply for the insurance.
Premium and Commission Calculations
Your standard rules for premium calculation are configured and maintained in Axelerator. This can also include your rules for commission calculations, the display of which can be limited to role types that are defined for agents or other intermediaries where commissions are payable. These rules are able to be quickly updated by a business user when circumstances change.
Application Questions
Axelerator Life New Business provides Insurers with a configurable and easy to use insurance application form.
The form supports both short-form and long-form applications and can cater to all types of life insurance. It incorporates numerous features for building an intuitive form such as reflexive questioning and context sensitive help designed to maximize the amount of correct data gathered from the applicant with the minimum of questions.
Axelerator’s workflow capabilities route the application form to the next required step dependant on your process maps. This could be to a tele-consultant, if the applicant opts to complete the application form via your call center. Alternatively if the form has been completed successfully, the details are routed into an electronic underwriting process. At this stage it can be determined whether the insurance application can be approved, and a policy issued, without manual intervention, or whether the case needs to be referred to an underwriter for review.
Tele-interviewing
At any stage during the Quote and Apply process, the applicant can opt for connection to your call center. The data already entered by the applicant can be transferred to a tele-consultant for completion, without any duplicated data re-entry. The tele-consultant can complete and submit the form for processing.
