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Claims Assessors
Will have a Claims Workbench from which they can have all the relevant data on each individual claim at their fingertips allowing them to more effectively perform their day to day activities including:
- Reviewing claims applications
- Performing triage in claims
- Utilising workflow capabilities to better support the claims process
- Benefiting of automated decisions which free up their time to focus on the more complex cases
- Making a determination on whether to accept a claim
