Personalise

Create a personalised experience for every user

Self-service portal
Offer a seamless customer experience
  • Provide access for external parties such as agents, customers, brokers, loss adjusters, super funds, reinsurers and rehab specialists
Unify your customer data
Get a single view of the customer
  • Show the entire history of the customer across all policies and claims
  • Record before and after details for every change
  • Maintain a single client record regardless of whether the person is an agent, policyholder, claimant and payee or a combination of all of these
100% web-based UI
Accessible from any device
  • Responsive and reflexive to allow easy access by customers, agents and partners from any device
  • Maintain high security with user registration, authentication and authorisation processes
  • Prevent unauthorised access and protect private data
Dynamic forms
Minimise the number of questions users need to answer
  • Forms update automatically as questions are answered, prompting new questions or removing questions as required
  • Vary the forms dynamically to suit different products and groups of users
  • Reuse data rather than repeating the same questions
SmartDashboards
Let your team see their true performance
  • Customise dashboards and reports for each user
  • Build dashboards by easy drag and drop tool
  • Use an extensive library of chart styles to build informative dashboards
  • Select from dozens of charts and graphs such as:
  • SLA status
  • Task throughput rates
  • Outstanding work loads by product, person and team
  • Processing rates by person and team
  • Sales actuals against forecast

If you’re looking for an innovative platform that has been engineered to support business growth and agility in the insurance industry, we should talk.

If you’re looking for an innovative platform that has been engineered to support business growth and agility in the insurance industry, we should talk.