Adapt

Support change without being limited by resource or cost

Skill-based routing
Direct work to the most skilled or underutilised agents
  • Rules based task allocation
  • Weigh up the teams’ workload, skills, certifications in assigning items
  • Regular re-assessement of work loads
AdaptiveHierarchy
Make live changes and test new ideas quickly
  • Run marketing campaigns on the fly, seamlessly white label, and simplify by converting many products to a single master product with different attributes.
  • Supports any combination of factors such as distribution channels, products, agencies, schemes, and campaigns, including:
  • Tailoring for corporate schemes, affinity groups and and distribution channels
  • Launch marketing campaigns quickly
  • Advanced product white labelling
  • A/B test new ideas
CloudScale
Scalable capacity in minutes
  • Easily provision the capacity you need in minutes avoiding the need for complex capacity forecasting
  • Rapidly roll out new Axelerator instances to meet fluctuating workloads
  • Provide secure 3rd party external access to Axelerator deploying in docker containers on premise or in the cloud
  • Combined with CloudSync, CloudScale provides external Docker instances that automatically update themselves whenever the master solution is updated
Smart UI
Create and deploy UI changes in seconds
  • Automatically generate all forms and inquiry screens from the rules created in the rules studio
  • Allows non-developers to create and deploy rules that drive the UI
  • Fully responsive to suit all browsers, operating systems and devices including touch sensitive phones, tablets, laptops and PCs
  • When paired with AdaptiveHierarchy the forms can be varied to suit different groups of users and different sales channels.
  • Highly dynamic forms mean users are only asked the minimum set of questions to enable processing

If you’re looking for an innovative platform that has been engineered to support business growth and agility in the insurance industry, we should talk.

If you’re looking for an innovative platform that has been engineered to support business growth and agility in the insurance industry, we should talk.